Lucy and Tom are on holiday. They arrive at their hotel in Bristol and go to the reception. Read the dialogue and answer the questions.
Receptionist:Welcome to our hotel. How can I help you?
Lucy:Hello, we have a reservation.
Receptionist:What is the name, please?
Tom:Smith. Tom Smith.
Receptionist:Thank you, Mr. Smith. Can I see your ID, please?
Tom:Yes, here it is.
Receptionist:Thank you. Your room is ready. It is room 412, on the fourth floor.
Lucy:Great! What time is breakfast?
Receptionist:Breakfast is from seven to ten, in the restaurant on the ground floor.
Tom:Perfect. And where is the lift?
Receptionist:The lift is over there. But today it is broken.
Lucy:Today? And we have two big suitcases.
Receptionist:No problem. We also have a gym. But today you do not need it.