B2363 words · 2 min
The Coffee Machine Says Enjoy
Nora's new coffee machine only says "Enjoy", so she calls customer service and gets Sam. A realistic English dialogue for upper-intermediate learners (B2) with the vocabulary you need for complaints, refunds and replacements. Click any word for an instant translation, or the whole sentence, and check your understanding with the questions at the end.
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Did you understand the text?
4 questions, no time pressure.
1What does the machine do when Nora switches it on?
2Why can Brightwater offer a refund or replacement?
3What does Sam recommend?
4What does Sam promise if the new machine also fails?
How much did you understand?
50 %
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